Magik Designs policies

File Retention & Deletion Policy

How project files are stored, made available and removed after project completion and payment.

Clients should download and securely store final files during the agreed retention period. Recovery is not guaranteed after deletion.

1. Files Covered

  • Working and source files such as AI, PSD, INDD and EPS
  • Final print-ready PDFs and exported formats
  • Linked assets, fonts and supporting design elements
  • Client-provided materials and references

2. Standard Retention Period

Project-related files are normally retained for 30 calendar days after final delivery and full payment. This window supports re-downloads, reprints, minor adjustments and agreed revisions.

3. Deletion After Retention

After the retention period, project files may be permanently removed from active systems, backups and file-management platforms unless a written archival arrangement is in place. Magik Designs does not guarantee recovery after deletion.

4. Early Deletion Requests

A client may submit a written request for earlier removal. Access during the retention period is limited to authorized personnel involved in operational, revision and quality-control activities.

5. Client Access and Responsibility

Where a plan includes a portal, shared drive or delivery link, access lasts only for the period defined in the agreement. The client is responsible for downloading and backing up delivered work before access expires.

6. Extended Archival

Longer storage may be available under a separately agreed paid archival service. Duration, pricing, retrieval and access conditions must be confirmed before the standard retention period ends.

7. After Deletion

Magik Designs is not responsible for files that are lost or unrecoverable after the retention period. Rebuilding missing work is treated as a new project and may require a new estimate.

8. Security and Confidentiality

Access to retained files is restricted to relevant personnel. Additional handling requirements for sensitive information or non-disclosure agreements must be confirmed in writing.

Questions about this policy?

Contact Magik Designs before submitting confidential files or starting work.

Contact Magik Designs