File Retention & 30-Day Deletion Policy

At Magik Designs, we maintain a structured file management system to ensure efficiency, data security, and smooth project handling. This policy outlines how project files are stored, accessed, and permanently removed from our systems.

1. Scope of File Retention

This policy applies to all files created or handled during the course of a project, including but not limited to:

• Working/source files (AI, PSD, INDD, EPS, etc.)
• Final print-ready files (PDFs and exported formats)
• Linked assets, fonts, and supporting design elements
• Client-provided materials and references

2. Retention Period

All project-related files are retained for a period of 30 calendar days following:

• Final project delivery, and
• Full payment clearance

The 30-day window is designed to allow sufficient time for:

• Revisions
• Reprints
• File re-downloads
• Minor adjustments

3. File Deletion After 30 Days

Upon completion of the 30-day retention period:

• All project files are permanently deleted from our active systems
• Files are removed from internal storage, backups, and file management platforms
• No copies are retained, unless a prior archival agreement is in place

Magik Designs does not guarantee file recovery after deletion.

4. Internal File Handling & Early Deletion Requests

During the 30-day retention period:

• Files may be stored internally for operational, revision, or quality control purposes
• Access is restricted to authorized personnel only

If a client requires:

• Immediate deletion, or
• Complete removal of all files (including internal working files)

A written request must be submitted, and deletion will be processed accordingly.

5. Client Access & Storage Features

For clients subscribed to packages that include file access or storage:

• Files will remain accessible for up to 30 days, unless otherwise defined in the service agreement
• Access may be provided through shared drives, portals, or delivery links
• It is the client’s responsibility to download and securely store all files within this period

Failure to download files within the retention window does not extend storage duration.

6. Paid Archival Services

For clients requiring extended storage beyond 30 days, Magik Designs offers a paid archival service, which includes:

• Secure long-term file storage
• Organized retrieval upon request
• Reduced risk of data loss

Archival duration, pricing, and access terms are defined separately and must be agreed upon prior to the expiration of the initial 30-day period.

7. Post-Deletion Responsibility

After files are deleted:

• Magik Designs holds no responsibility for lost, missing, or unrecoverable files
• Clients are solely responsible for maintaining backups of all delivered materials
• Any rework required due to missing files will be treated as a new project and billed accordingly

8. Data Security & Confidentiality

We take client data protection seriously. All files are handled under strict confidentiality standards:

• Access to files is limited to relevant team members only
• Sensitive materials are managed in accordance with professional data handling practices
• File deletion is carried out using secure deletion methods to prevent unauthorized recovery

For clients operating under NDAs or handling sensitive information, additional precautions may be implemented upon request.

9. Policy Acknowledgment

By engaging with Magik Designs, clients acknowledge and agree to this File Retention & Deletion Policy.