Revisions & Change Requests Policy

1. What Counts as a Revision

A revision is a modification to an existing design submission within the original scope.

• Text changes
• Color adjustments
• Layout refinements
• Minor design changes
• Prepress corrections

2. Included Revisions

Revision availability depends on the service plan. Unlimited plans include revisions under fair use and active-task limits. Per-project work may include a defined number of rounds. All revisions must remain within the original request.

3. What Becomes a New Request

• A major change in design direction
• A complete redesign after approval
• A new concept based on rejected ideas
• Additional versions outside the original scope
• Significant content or layout restructuring

4. Revision Workflow

Revision requests stay connected to the active job or queue. Depending on the service plan, a new revision may pause or replace other work in progress.

5. Timing

Typical minor revisions may require 12 to 24 hours. Moderate revisions may require 24 to 48 hours. Complexity, unclear instructions and multiple simultaneous change rounds may extend those estimates.

6. Feedback Requirements

• Provide clear and consolidated feedback
• Avoid fragmented requests across separate messages
• Review content, spelling, dimensions and specifications before submitting changes

7. Fair Use and Approval

Repeated, conflicting or indefinite changes may be paused until a clear direction is provided or may be treated as a new request. Once a design is approved or marked final, later changes are new work. The client is responsible for reviewing the proof before final approval.